Students FAQ


Stay informed, stay calm and take care of yourself.

It’s understandable that people are feeling a little stressed right now. This is an unprecedented public health issue and things seem to be moving rapidly. Remember that people process stress differently and be kind to one another.

You can also:

  • Stay informed, but avoid excessive media coverage of COVID-19.
  • Take care of your body: meditate, exercise, eat healthy and get plenty of sleep.
  • Make time for activities you enjoy.
  • Share your concerns with a trusted family member or friend.
  • Remind yourself that this situation is not forever. We’ll get through this.

If you have symptoms like cough, fever, or difficulty breathing, call your health care provider or the emergency room for instructions on your next steps. If you are having a medical emergency, call 911.

Seek additional information only from trusted sources, such as:

Beginning March 23, a limited number of on-campus technology resources are available to at-need students to access required course technologies. Computers and internet will be available located in the Montgomery Hall Student Success Center. Students must adhere to computer usage and pre-screening protocols. Access may be limited.

See pre-screen procedures here.

Online technology resources are available on the website.

Beginning March 23, the MCC Helpdesk is available to address technical problems and issues. Please contact the MCC Helpdesk at 601.553.3414 or email,

Regular hours of operation are: Monday-Thursday – 8:00 a.m.-4:30 p.m. Friday – 8:00 a.m.-3:30 p.m.

For topics related to Eaglenet/Helpdesk contact

  • Eaglenet Login and Passwords
  • Office 365


For topics related to eLearning contact:

  • Canvas
  • eBooks
  • Proctored Exams


For topics related to Instruction contact instructors.

  • Test Dates
  • Course Delivery
  • Course Assignments
  • Class Schedule

Currently, all student resources continue to be available in Canvas.

You are required to continue to participate in your enrolled coursework in the format in which it's being offered.

For online students, participation means regular contact and engagement with the course material and other participants, as outlined by your instructor.

For students concerned about participation in a course, please consult with your instructor to determine what constitutes participation for the course.

Students will need to familiarize themselves with the pre-screen procedure before leaving home to come to campus.

Students are encouraged to communicate directly with their instructors via Canvas and email. This will be a time of flexibility as we work through the transition to online delivery. If you are already receiving class instruction through online methods – very little should be different

 The College Bookstore currently has books and supplies priced with an academic discount. The bookstore is also offering students free shipping for all orders to assist students at a distance, at this time.

Contact Cher Warren at 601.484.8614 or email her at

Yes! Students can complete the admission process completely online. For help, please contact Admissions at

Montgomery Hall Student Success Center, will reopen for at-need students Monday, March 23.

The following services may be offered through phone, email, or Zoom.

  • Admissions
  • Academic and Transfer Advising
  • Career Center
  • Disability Support Services
  • Financial Aid
  • Help Desk
  • Human Resources
  • Online Bill Payment via Eaglenet
  • Records (Transcripts, Enrollment Verification, Graduation Applications)
  • Recruiting
  • Veteran Services


The following buildings and services will be unavailable to visit in-person.

  • Admissions
  • Advising
  • All Athletic Facilities and Fields
  • Business Office
  • Cafeteria
  • Financial Aid
  • Housing
  • L.O. Todd Library
  • The Damon Fitness Center and Track
  • The David H. Quave Student Life Center
  • The Eagle’s Nest Bookstore
  • The MCC Foundation Chapel


Before you come to campus, check the website for the most up-to-date information. Contact the office prior to visiting campus, as an office may be closed to maintain social distancing

Students who received mailed communication concerning registering for information sessions for programs, such as Associate Degree Nursing, will be communicated with via email or Canvas after Monday, March 23, 2020. These sessions will be converted to virtual and/or recorded media in the coming days.

Beginning Monday, March 23, staff advisors are available to meet with you remotely through virtual advising or by phone. You may also connect with your advisor via your college email accounts during normal college operating hours. For a list of advisor contact information, please visit

For a virtual advising appointment, you’ll use Zoom to connect with an advisor from your computer or smart device. Schedule your appointment by contacting your Advisor. Please email advising@meridiancc.eduwith additional questions

Student workers (including Federal Work-Study, Student Assistantships, Part Time Student Workers, etc.) will not be permitted on campus for the remainder of the spring semester.

Regularly scheduled Federal Work-Study (FWS) will continue to be paid.

All campus activities and events at MCC are canceled through the Spring semester, resuming in the Fall. This includes but is not limited to: Arts and Letters, Athletics, Campus Life Activities, Continuing Education, and Lifetime Quest events.

The NJCAA announced the cancelation of all spring competitions, including practices, regular season, postseason and national championship play.

The NJCAA also announced updates for spring eligibility, recruiting and allowable Letters of Intent for spring sports.

Current CDC and MSDH guidelines preclude MCC from holding any large public gatherings. Consequently, recommendations are that traditional commencement exercises be indefinitely postponed.

Spring Commencement scheduled for May 8 is postponed. Students will be conferred degrees and certificates at the time of program completion and allowed to participate in a future graduation ceremony. Plans to appropriately honor MCC graduates will be discussed and information sent to students when the national emergency is concluded.

If students have already received and completed a graduation card that was signed by their advisor, the student can mail the completed card to the following address:

Meridian Community College
Attn: Records
910 Hwy 19 North
Meridian, MS 39307

In addition to mailing in grad cards, you may also scan and email to:

Current CDC and MSDH guidelines preclude MCC from holding any large public gatherings.

Awards Night scheduled for April 28 will be cancelled. MCC will work toward presenting all awards through a digital album through social media.

Disability Support Services (DSS)

Yes. Disability Support Services will continue to provide services to DSS students. Students who already have accommodations will continue to have accommodations for the remainder of the term.

Students may schedule a virtual or phone DSS appointment by contacting Gina Mills at 601.484.8777 or email her at

Students who need to change or adjust accommodations should contact the DSS office.

Contact Gina Mills at 601.484.8777 or email her at to discuss your accommodation needs and/or to schedule a virtual or phone appointment.

Yes, when the College reopens Monday, March 23 with limited student access to specified technology resource areas, the use of assistive computer technology will be available in the Montgomery Hall Student Success Center.

Students with special testing accommodations will continue to receive these accommodations virtually.

VA Benefits

Over the past two weeks, VA has worked with Congress to preserve GI Bill benefits for impacted students during this difficult time. The Senate and House passed S.3503 and the bill will be headed to POTUS to sign, which will give the Department of Veterans Affairs (VA) the authority to continue GI Bill payments uninterrupted in the event of national emergencies. The new law allows for VA to continue to pay benefits regardless of the fact that the program has changed from resident training to online training. Also, students will continue to receive the same monthly housing allowance payments that they received for resident training until January 1, 2021, or until the school resumes normal operations of resident training. VA is working to immediately implement the new changes to address current and future school terms to ensure students continue to receive their education benefits.

There is no action required from a GI Bill student. VA has scheduled several training sessions with all VA approved schools and training facilities over the next couple of days to provide further guidance. We will work closely with schools to ensure enrollments are accurately certified and processed timely.

We are committed to providing regular updates to you through direct email campaigns and social media about VA’s effort to implement these new changes.

If you have questions about your specific circumstance, please contact the Education Call Center at: 1.888.442.4551 between 8 AM and 7 PM Eastern Time, Monday-Friday.

Internet Safety

With events such as the spread of the COVID-19 virus, perpetrators will exploit this opportunity to spread computer viruses and gain personal/private information through phishing attempts. Please be extremely cautious with websites and emails. Never provide user names or passwords through email links. In addition, for every reliable analysis or web resource, there are countless stories with false information and unsubstantiated rumors. Please be careful.

COVID-19 Hotline: If you have questions about COVID-19 you can now call a hotline established by the Mississippi State Department of Health. The Mississippi Coronavirus Hotline, 877.978.6453, is open Monday through Friday from 8:00 a.m. to 5:00 p.m.